Dispatch of your items
All orders will be shipped within 3 to 5 working days after order confirmation. Confirmations are sent via e-mail when the order is ready to ship. Next day deliveries are subject to order placement and availability.
All orders are final so before submitting an order please ensure all details are correct, once your order has been dispatched, we are unable to change the shipping address and cancel orders. If you no longer want your item, you will need to send the item back to our Returns Department for a refund.
Free Standard Delivery above £100.00 or £3.99 for orders below
Free Next Day Delivery above £200 or £6.00 for orders below
RETURNS & EXCHANGES
If you are not completely satisfied with your purchase, you can simply return the item or items to us in its original condition and all tags intact within 14 days of receipt. We will issue a full refund (excluding original delivery charge) on receipt. All sale items with the value of less than £15.00 are non-returnable, however, if the item is unsuitable, we are able to issue a credit note.
Postage and delivery charges are non refundable in any case.
When trying on items of clothing, please make sure that they do not come in contact with anything that may mark or add scent to them, for e.g. Perfume, deodorant, smoke etc. We will be unable to accept any returned item where there is evidence that these instructions have not been adhered to. The item or items must be returned to us by post enclosed with the returns note stating the purpose of return and any other enclosed documentation.
173 Commercial Road